Five things we believe about hiring
- Hiring processes need to be standardized. Candidates deserve a consistent experience and evaluation. A company can't meaningfully evaluate candidates if it treats each one differently.
- Hiring decisions should be made using a clear scoring system, not gut feelings. Humans are good at gathering information, but bad at ignoring bias. We unconsciously pattern match. This harms candidates who don't match our expectations.
- The hiring process should be focused on discovering strengths, not uncovering weaknesses. Everybody has weaknesses. What matters is a candidate's strength, and how quickly he/she can learn new things.
- Candidates should be given clear and truthful feedback on how they did so they know how they can improve. Companies should invest time in providing this.
- Credentials should not be used as a proxy for talent. Education and work history are meaningful but relying solely on them results in missing good talents. It's your ability that matters, and not your educational background.